Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website, facilities, treatments, and services offered by Hydro Heal Wellness Center ("Hydro Heal", "we", "us", or "our"). By accessing our website, making an inquiry, booking an appointment, or attending a session, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1 Acceptance of Terms

By using this website or any of our hydrotherapy services — including Steam-Pol Hydrotherapy, Precision-Heated Jacuzzi treatments, Aqua Aerobics, Sports Recovery, and consultations — you confirm that you are at least 18 years of age (or have the consent and supervision of a parent or legal guardian) and that you accept these Terms in full.

2 Services Provided

Hydro Heal provides wellness and hydrotherapy services designed to support physical recovery, mobility, and overall wellbeing. Our services are intended for general wellness purposes and are not a substitute for professional medical diagnosis, advice, or treatment.

• Always consult a qualified physician before beginning any new wellness or hydrotherapy program, especially if you have a pre-existing medical condition.
• Treatment outcomes vary from person to person; we make no guarantee of specific results.
• We reserve the right to modify, add, or discontinue any service at our discretion.

3 Health Disclosure & Eligibility

For your safety, you agree to disclose any relevant medical conditions, injuries, pregnancy, allergies, or concerns before participating in any treatment. We reserve the right to decline or modify a service where we believe it may pose a health risk to you.

4 Bookings, Payments & Cancellations

• All bookings are subject to availability and confirmation by Hydro Heal.
• Payment terms, pricing, and package details will be communicated at the time of booking and may change without prior notice.
• Cancellations or rescheduling should be made within the notice period communicated to you at booking. Late cancellations or no-shows may incur a fee.
• Refunds, where applicable, are processed in accordance with our refund policy provided at the point of purchase.

5 User Conduct

While using our facilities or website, you agree to:

• Follow all safety instructions, hygiene protocols, and guidance provided by our staff.
• Treat staff, other guests, and facilities with respect and care.
• Not use the website or services for any unlawful, harmful, or fraudulent purpose.
• Not attempt to disrupt, damage, or gain unauthorized access to our website or systems.

6 Intellectual Property

All content on this website — including text, logos, graphics, images, videos, layout, and design — is the property of Hydro Heal Wellness Center or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or reuse any content without our prior written permission.

7 Limitation of Liability

To the maximum extent permitted by law, Hydro Heal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Participation in hydrotherapy and wellness activities is undertaken at your own risk, and you agree to follow all safety guidance provided.

8 Third-Party Links

Our website may contain links to third-party websites or services (such as WhatsApp or social media). We are not responsible for the content, privacy practices, or availability of those external sites.

9 Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

10 Governing Law

These Terms shall be governed by and construed in accordance with the applicable local laws of the jurisdiction in which Hydro Heal Wellness Center operates, without regard to conflict of law principles.